CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00307

Seed unavailable — software wallet (2016)

Survives
Case description
A September 2016 forum post describes a user who had memorised their 12-word seed phrase but suffered a concussion in a sports accident. The concussion caused anterograde amnesia that affected their ability to recall the seed. Some words came back within weeks but three remained inaccessible, requiring brute-force recovery assistance.
Custody context
Stress conditionSeed phrase unavailable
Custody systemMobile or software wallet
OutcomeSurvives
DocumentationUnknown
Year observed2016
CountryUnknown
Structural dependencies observed
Single point of failure
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving seed phrase unavailable
146 cases involve seed phrase unavailable 572 cases involve mobile or software wallet View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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