CustodyStress
Archive › Seed phrase unavailable
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00216

The family member moved homes and lost the sealed envelope containing the seed during

Blocked
Case description
A 2015 forum case describes a user who had entrusted their hardware wallet seed to a trusted family member for safekeeping. The family member moved homes and lost the sealed envelope containing the seed during the move. Neither party had another copy.
Custody context
Stress conditionSeed phrase unavailable
Custody systemMobile or software wallet
OutcomeBlocked
DocumentationUnknown
Year observed2015
CountryUnknown
Structural dependencies observed
Single point of failure
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving seed phrase unavailable
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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