Seed unavailable — Ledger Nano X (2024)

A 2024 case involved a Ledger Nano X where the seed phrase had been stored in a safety deposit box at a bank branch that subsequently closed. The holder was notified of the closure but did not act before the branch closed. Their contents were transferred to another branch, but by the time the holder attempted to retrieve the seed phrase, the transferred contents could not be located in the new branch's inventory. The bank eventually found the items in off-site storage after approximately eight weeks, but the episode illustrated how institutional storage of seed phrase backups introduced a separate institutional dependency into an otherwise self-custody arrangement.