CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01184

Paper wallet faded — hardware wallet (2023)

Survives
Case description
A 2023 estate case involved a deceased Bitcoin holder who had used a paper wallet format popular in 2014–2015. The family found a printed page with a QR code but the private key had partially faded due to ink degradation over nine years. Three characters in the private key were illegible. A professional data recovery service used UV light imaging and systematic substitution testing to reconstruct the full private key. The case highlighted that paper wallet storage—while initially simple—degrades physically, creating a new category of access barrier years after setup.
Custody context
Stress conditionSeed phrase unavailable
Custody systemHardware wallet (single key)
OutcomeSurvives
DocumentationUnknown
Year observed2023
CountryInternational
Structural dependencies observed
Technical specialist required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving seed phrase unavailable
146 cases involve seed phrase unavailable 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.