Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00806
Seed unavailable — hardware wallet (2020)
SurvivesCase description
A hardware wallet user's seed was stored in a safe deposit box at a bank that closed permanently in June 2020. The bank's liquidator sent box contents to address of record, but the user had moved twice since opening the box. The envelope was returned as undeliverable and held at the liquidator's office, unclaimed for five months.
Custody context
| Stress condition | Seed phrase unavailable |
| Custody system | Hardware wallet (single key) |
| Outcome | Survives |
| Documentation | Unknown |
| Year observed | 2020 |
| Country | Unknown |
Structural dependencies observed
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Evidence link
Related cases involving seed phrase unavailable
146 cases involve seed phrase unavailable
274 cases involve hardware wallet (single key)
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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