Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00458
Seed unavailable — hardware wallet (2017)
BlockedCase description
A June 2017 forum case describes a user who had stored their hardware wallet seed in a rented storage unit. The storage facility was condemned and demolished by local authorities following a structural safety ruling. The contents were removed but not catalogued properly. The seed envelope was not among items eventually returned to the renter.
Custody context
| Stress condition | Seed phrase unavailable |
| Custody system | Hardware wallet (single key) |
| Outcome | Blocked |
| Documentation | Unknown |
| Year observed | 2017 |
| Country | Unknown |
Structural dependencies observed
What this illustrates
The wallet existed only on that device. When the device became inaccessible, there was no other way back in. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Evidence link
Related cases involving seed phrase unavailable
146 cases involve seed phrase unavailable
274 cases involve hardware wallet (single key)
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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