Archive › Structural patterns › Shared Dependency Failure
Part of the CustodyStress archive of observed Bitcoin custody incidents
Shared Dependency Failure
Cases where custody components that appeared independent shared a common underlying dependency — the same vendor, the same physical location, or the same keyholder. When the shared root failed, multiple recovery paths failed simultaneously.
Shared dependency failures are custody failures that appear structurally sound until stress is applied. A holder who stores one seed phrase copy at home and a second copy at their office has two copies — but if both locations are accessible to the same authority during a legal seizure, the separation provides no protection. A multisig arrangement that uses two different hardware wallet brands but purchases both through the same vendor account, or stores both in the same safe, has apparent redundancy but a single failure point. The archive documents three recurring shared-root patterns: shared physical location (multiple backups colocated, destroyed or seized together); shared vendor root (multiple custody components dependent on the same platform, which fails as a single unit); and shared keyholder (multiple signing roles held by the same person, defeating multisig threshold protections). These patterns are often invisible during normal operation — the setup appears redundant until the shared root is stressed.
208 cases match this pattern in the archive. Among cases with a determinate outcome, 61% resulted in permanently blocked access, 4% in recovered access, and 35% in constrained recovery. 79% of cases in this pattern involved exchange custody.
96% of determinate cases resulted in blocked or constrained access.
208 observed cases
Voyager Digital Freeze: 3.5M Users, $650M Loan Default, Chapter 11
Exchange custody
Constrained
2022
Voyager Digital, a cryptocurrency broker serving over 3.5 million active users, suspended all trading and withdrawals on July 1, 2022. The collapse followed a $
Florida Couple Kidnapped by Crypto-Targeting Gang — Hardware Wallet Retrieved Under Duress
Hardware wallet (single key)
Blocked
2022
In September 2022, Glenn and Julia Goodwin, a retired couple in Delray Beach, Florida, were awakened shortly before midnight by intruders breaking through their
FTX Exchange Collapse Freezes 1+ Million Customer Accounts — November 2022
Exchange custody
Constrained
2022
FTX, founded in 2019 by Sam Bankman-Fried, was valued at $32 billion at its peak and operated as one of the world's largest cryptocurrency exchanges. On Novembe
Remy St Felix Multi-State Bitcoin Home Invasion Ring — 11 Victims, $3.5M, 2022–2023
Exchange custody
Blocked
2022
Between late 2020 and July 2023, a criminal organisation led by Remy Ra St Felix, 25, of West Palm Beach Florida conducted a systematic campaign of SIM-swap fra
Little Elm, Texas Home Invasion: $1.4M Hardware Wallet Sought but Not Found
Hardware wallet (single key)
Survived
2022
In December 2022, armed home invaders broke into a residential property in Little Elm, Texas, and subjected the occupants to approximately three hours of tortur
Deribit $28M Hot Wallet Compromise — November 2022 — No Client Loss
Exchange custody
Constrained
2022
On November 1, 2022, Deribit, a leading cryptocurrency derivatives exchange specializing in Bitcoin and Ethereum options, discovered that its hot wallet had bee
LCX Hot Wallet Compromised: $6.8M Stolen, $1.3M Recovered Through Blockchain Tracing
Exchange custody
Constrained
2022
On January 9, 2022, LCX, a Liechtenstein-based cryptocurrency exchange operating under Financial Market Authority licensing, discovered that one of its hot wall
Genesis Global Capital Freezes $900M in Gemini Earn Bitcoin — Retail Users Locked Out
Exchange custody
Constrained
2022
Throughout 2022, Genesis Global Capital—the cryptocurrency lending subsidiary of Digital Currency Group—accumulated exposure to failing counterparties and deter
BlockFi Chapter 11: 100,000+ Creditors, $355M Crypto Frozen After FTX Collapse
Exchange custody
Constrained
2022
BlockFi, a centralized lending platform that accepted customer deposits of Bitcoin and other cryptocurrencies, announced a withdrawal halt on November 10, 2022,
Florida-Based Gang Conducts 11 Coordinated Crypto Home Invasions Across US States 2022–2023
Unknown custody system
Blocked
2022
Between 2022 and 2023, a 13-member criminal network based in Florida escalated from digital theft tactics to systematic home invasions targeting cryptocurrency
Paxful Insolvency: Withdrawal Request Trapped in Administrative Limbo
Exchange custody
Blocked
2022
Paxful, a peer-to-peer Bitcoin marketplace, announced its closure between 2021 and 2022. One user failed to notice the shutdown notification amid email volume a
14.5 BTC Stolen From bitcoinpaperwallet.com-Generated Wallet
Software wallet
Blocked
2021
In January 2021, a Bitcoin holder attempted to create a paper wallet using bitcoinpaperwallet.com. The user reported running the generator offline before sendin
Blockchain.info Legacy Wallet Access Loss: Password Forgotten, Recovery Phrase Format Incompatible
Exchange custody
Indeterminate
2021
In April 2021, a Bitcoin holder discovered they could no longer access a Blockchain.info wallet opened in 2014 after forgetting the account password. The platfo
Blocktrail Wallet Recovery: Lost Password, Multiple Backup Seeds, Platform Tool Failure
Exchange custody
Constrained
2021
LSU777, a BitcoinTalk forum user, attempted recovery of a Blocktrail-hosted wallet created in the pre-fork era (circa 2016) after losing the primary password. T
Paper Wallet Destroyed in Fire: Complete Loss of BIP38 Encrypted Key, Seed Phrase, and Password
Software wallet
Indeterminate
2021
In February 2021, a Bitcoin user posted to the Bitcoin Forum describing the loss of a paper wallet after fire damage destroyed the physical backup. The wallet h
Mark Geor's $4 Million Cryptocurrency Safe Stolen in New Zealand Burglary
Hardware wallet (single key)
Indeterminate
2021
In September 2021, thieves targeted the home of Mark Geor in Westmere, New Zealand. The attackers forcibly removed a safe from the property that contained appro
BitMart Exchange Security Breach: $196M Stolen from Unprotected Hot Wallets
Exchange custody
Constrained
2021
BitMart, a cryptocurrency exchange, suffered a major security breach on December 4–5, 2021, when attackers obtained private keys controlling two internet-connec
Blockchain.com KYC Re-Verification Lockout: 30-Day Withdrawal Freeze
Exchange custody
Survived
2021
In October 2021, a Blockchain.com user encountered a mandatory identity verification step during login—a process previously completed without friction. The veri
Liquid Exchange $80M Hack (August 2021): Withdrawal Freeze, FTX Bailout, Full Acquisition
Exchange custody
Constrained
2021
On August 19, 2021, Japanese cryptocurrency exchange Liquid discovered that hackers had compromised its warm wallet infrastructure and transferred approximately
Armed Home Robbery: Swedish Couple Coerced to Transfer 1M SEK Bitcoin
Hardware wallet (single key)
Blocked
2021
In February 2021, armed robbers forced their way into a private residence in Stockholm, Sweden, and coerced a married couple to surrender Bitcoin holdings value
AscendEX Exchange $78M Hot Wallet Breach — December 2021
Exchange custody
Constrained
2021
On December 11, 2021, AscendEX (formerly BitMax) disclosed a significant security breach affecting its hot wallet infrastructure. Approximately $78 million in c
Altsbit Exchange Hack (February 2020): Institutional Failure, Partial Recovery
Exchange custody
Blocked
2020
Altsbit, an Italian cryptocurrency exchange that had been operational for only a few months, suffered a catastrophic security breach in February 2020. Attackers
Six Bitcoin Custody Failures: Exchange Collapse, Laptop Theft, and Deleted Wallets (2020)
Exchange custody
Blocked
2020
In March 2020, a BitcoinTalk forum thread aggregated six real-world Bitcoin access failures from individual users. User garyrowe reported losing keys to a non-B
2.9 BTC in Unidentified Web Wallet from 2012–2013: Provider Unknown, Access Impossible
Exchange custody
Blocked
2020
In May 2020, a BitcoinTalk user reporting under the handle cyptomania rediscovered Bitcoin documentation while conducting routine record cleanup. The user had s
Armed Home Invasion and Forced Cryptocurrency Transfer in Carlisle
Exchange custody
Blocked
2020
In February 2020, armed intruders broke into a residential property in Carlisle, England. The attackers, wielding a gun and knife, forced the occupants—a couple
Other structural patterns
Outcome terms
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Assessment terms
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?
Inclusion requirements
A case must satisfy all three of the following to be included:
- Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
- Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
- Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
In scope
- Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
- Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
- Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
- Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
- Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
- Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
- Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
- Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
- Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
- Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
- Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
- Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
Out of scope
- Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
- Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
- Unauthorized transfers where the holder's custody system was not the cause of the failure
- Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
- Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
- Deliberate burns or tribute burns
- Cases where the stated loss is unverifiable and no structural custody failure is described
Source and verification
Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.
The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.