Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01310
The price milestone converted previously small or moderate-value inaccessible wallets
IndeterminateCase description
Bitcoin's price exceeded $100,000 for the first time in December 2024, triggering a surge in recovery service enquiries from holders who had forgotten access credentials to dormant wallets. Recovery service providers reported that the volume of incoming requests in December 2024 was the highest since the 2021 bull market. The price milestone converted previously small or moderate-value inaccessible wallets into significant financial losses: a wallet holding 1 BTC that had seemed like a low-priority problem at $20,000 became urgent at $100,000. Recovery firms noted that the older the wallet, the harder the recovery—many of the new enquiries involved Bitcoin Core wallets from 2013-2017 that used legacy encryption formats.
Custody context
| Stress condition | Passphrase unavailable |
| Custody system | Desktop Software Wallet |
| Outcome | Indeterminate |
| Documentation | Unknown |
| Year observed | 2024 |
| Country | International |
Structural dependencies observed
What this illustrates
The seed phrase was there, but the passphrase that unlocked it was gone. Both are required. It's not clear whether anyone ever regained access.
Outcome interpretation
Not enough information is available to determine the outcome.
Source
Publicly Reported
Evidence type
News article
Related cases involving passphrase unavailable
217 cases involve passphrase unavailable
25 cases involve desktop software wallet
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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