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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01243

Passphrase unavailable — Armory (2024)

Blocked
Case description
A long-dormant Bitcoin wallet from 2013, containing 2.3 BTC, was the subject of a recovery attempt in September 2024. The holder had used an Armory software wallet—a program that had been discontinued in 2017—and could not remember the passphrase. The wallet file was intact. Armory used a custom key derivation function distinct from Bitcoin Core, requiring Armory-specific tooling. The holder contacted recovery specialists who confirmed that Armory wallet recovery was possible if partial password information was available. Without any password clues, however, the recovery was computationally infeasible against the wallet's encryption strength.
Custody context
Stress conditionPassphrase unavailable
Custody systemDesktop Software Wallet
OutcomeBlocked
DocumentationUnknown
Year observed2024
CountryInternational
Structural dependencies observed
Technical specialist required
What this illustrates
The seed phrase was there, but the passphrase that unlocked it was gone. Both are required. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
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217 cases involve passphrase unavailable 25 cases involve desktop software wallet View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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