Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01102
Passphrase unavailable — desktop software wallet (2023)
SurvivesCase description
A Blockchain.com wallet user from the early v1 era contacted KeychainX in 2023 unable to recall the secondary wallet password set eight years prior. The v1 Blockchain wallet format uses a non-standard password hashing method (mode 12700 in Hashcat) that contains a known bug preventing standard tools from finding correct passwords. The user needed specialist recovery tools specifically adapted for the vintage format. After specialist intervention using modified tooling, the wallet was accessed. The case illustrated that early wallet software had idiosyncratic encryption that required format-specific knowledge rather than generic brute-force approaches.
Custody context
| Stress condition | Passphrase unavailable |
| Custody system | Desktop Software Wallet |
| Outcome | Survives |
| Documentation | Unknown |
| Year observed | 2023 |
| Country | International |
Structural dependencies observed
Outcome interpretation
Access remained possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving passphrase unavailable
217 cases involve passphrase unavailable
25 cases involve desktop software wallet
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.