Part of the CustodyStress archive of observed Bitcoin custody incidents
Halving Cycle 3 (2017–2020) — Hardware wallet (single key)
Hardware wallet failures from Halving Cycle 3 (2017–2020). Hardware wallet adoption peaked during this cycle, producing the first large cohort of BIP39 passphrase failures and coercion cases targeting known hardware wallet holders.
18 cases in this intersection. 25% of determinate cases resulted in a blocked outcome and 63% in access survived. The most common recovery path is no path available.
Archive analysis — 18 cases
Outcomes
25% of determinate cases resulted in blocked access — 44 percentage points below the archive-wide average of 69%. 63% resulted in recovered access — above the archive average.
Documentation coverage
56% of cases have indeterminate outcomes — higher than the archive average of 43%.
Primary stress condition
44% of cases involve seed phrase unavailable. Passphrase unavailable accounts for a further 28%.
Documentation
33% of cases had present and interpretable documentation — yet still produced a blocked or constrained outcome.
Structural dependency
83% of cases carry a device-dependent access dependency tag — the most common structural factor in this subset.
18 observed cases
Blocked
2 (11%)
Constrained
1 (6%)
Survived
5 (28%)
Indeterminate
10 (56%)
Missing 2 of 12 Mnemonic Words: Brute Force Recovery Feasibility
Hardware wallet (single key)
In March 2020, a Bitcoin holder wrote their 12-word BIP39 mnemonic on paper. During storage or handling, the last two words were torn away and lost, leaving onl
1 BTC Locked in Nano Ledger X with Illegible Handwritten Seed Phrase
Hardware wallet (single key)
In January 2020, a BitcoinTalk user posted on behalf of a friend who had purchased a Nano Ledger X hardware wallet one to two years earlier and held over 1 BTC
Illegible Seed Phrase on Nano Ledger X: 1 BTC Recovery via Brute-Force Search
Hardware wallet (single key)
In January 2020, a BitcoinTalk forum user posted on behalf of a friend who had purchased a Nano Ledger X hardware wallet one to two years earlier. The friend ha
Illegible Seed Phrase Backup: 1+ BTC Inaccessible on Ledger Nano X
Hardware wallet (single key)
A Ledger Nano X hardware wallet purchased around 2018–2019 held over 1 BTC in a native Segwit address (bc1qyw9dcldzl6jaam0rdz5). The owner had followed standard
Ledger Nano PIN and Recovery Seed Lost: Complete Custody Failure
Hardware wallet (single key)
On March 18, 2019, a BitcoinTalk user identified as mad_foodie posted a request for help recovering Bitcoin stored on a Ledger Nano hardware wallet. The user ha
Incomplete BIP39 Seed Phrase: 5 Missing Words, No Backup Record
Hardware wallet (single key)
In April 2019, a Ledger Nano S user discovered they had recorded only words 1–19 of their 24-word BIP39 seed phrase, with no record of the final five words (pos
House Fire Destroyed Hardware Wallet: Single Point of Failure in Self-Custody
Hardware wallet (single key)
An individual experienced a house fire that destroyed approximately half their home and most possessions, including a Ledger hardware wallet containing under $1
Oslo Bitcoin Millionaire's Escape From Armed Home Invader (2019)
Hardware wallet (single key)
In May 2019, a Bitcoin millionaire residing in Oslo, Norway became the target of an armed home invasion. The attacker confronted the victim at his apartment, bu
Ledger Nano S Seed Phrase Transcription Error: Duplicate Words at Positions 9 and 12
Hardware wallet (single key)
In September 2018, a BitcoinTalk user identified as efreeet reported a custody access failure on a Ledger Nano S hardware wallet. The user had originally genera
Lost Final Word of Ledger Nano S 24-Word Seed: 110,000 Dogecoin Case
Hardware wallet (single key)
On March 8, 2018, a BitcoinTalk forum user identified as Ma1k reported losing the 24th word of a Ledger Nano S BIP39 recovery seed phrase. The loss occurred aft
Matthew Mellon's $193M XRP Estate: Cold Wallets, No Keys, No Plan
Hardware wallet (single key)
Matthew Mellon, a member of the prominent Mellon banking family, became a significant cryptocurrency investor in the mid-2010s. His $2 million investment in XRP
Ledger Nano S Application Loss With Missing Seed Phrase Backup
Hardware wallet (single key)
On May 9, 2018, a BitcoinTalk Hardware Wallets forum user (bPatrick401) disclosed a custody access failure involving a Ledger Nano S device. The incident began
Mark Frauenfelder's 7.4 BTC: Seed Phrase Discarded by Housecleaner, Recovered via Hardware Vulnerability
Hardware wallet (single key)
Mark Frauenfelder, editor-in-chief of Boing Boing and Wired contributor, purchased 7.4 Bitcoin in January 2016 for approximately $3,000 and transferred it to a
Armory Cold Wallet Restoration Created Unencrypted Wallet With Plaintext Private Keys
Hardware wallet (single key)
KillerTank maintained Bitcoin in offline cold storage on an air-gapped Raspberry Pi with an 18-word paper backup consisting of 4 random letters per set. In Dece
Forgot Trezor PIN and Seed Words: $30,000 Bitcoin Recovery
Hardware wallet (single key)
In 2017, during Bitcoin's price surge, a user documented their experience losing access to a Trezor hardware wallet containing approximately $30,000 in Bitcoin.
Forgotten Trezor PIN and Lost Seed Words: $30,000 Bitcoin Recovery
Hardware wallet (single key)
In 2017, a Bitcoin holder using a Trezor hardware wallet lost access to approximately $30,000 worth of Bitcoin after forgetting both the device PIN and the back
Ledger Nano S Lockout: Seed Phrase Transcription Error and Checksum Validation Failure
Hardware wallet (single key)
In December 2017, a Ledger Nano S user reported being locked out of their device after completing initial setup. During device initialization, the user received
Trezor PIN and Seed Words Forgotten: $30,000 Bitcoin Recovery
Hardware wallet (single key)
In October 2017, a Trezor hardware wallet user discovered they had forgotten both their PIN and recovery seed words, creating a dual-layer access barrier to app
Browse by halving cycle and custody type
Halving Cycle 4 (2021–2024) — Exchange custody
Halving Cycle 4 (2021–2024) — Hardware wallet (single key)
Halving Cycle 4 (2021–2024) — Software wallet
Halving Cycle 3 (2017–2020) — Exchange custody
Halving Cycle 3 (2017–2020) — Software wallet
Halving Cycle 2 (2013–2016) — Software wallet
Halving Cycle 2 (2013–2016) — Exchange custody
Halving Cycle 1 (2009–2012) — Software wallet
Halving Cycle 1 (2009–2012) — Exchange custody
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