Part of the CustodyStress archive of observed Bitcoin custody incidents
Maturation Period (2020–2022) — Passphrase unavailable
Passphrase failures from the Maturation Period (2020–2022). All-time high prices drove hardware wallet adoption, producing a new cohort of BIP39 passphrase failures.
33 cases from this period are included in this archive. 60% of determinate cases resulted in a blocked outcome. The most frequently observed stress condition is passphrase-unavailable cases.
33 observed cases
Blocked
3 (9%)
Constrained
1 (3%)
Survived
1 (3%)
Indeterminate
28 (85%)
BIP38-Encrypted Paper Wallet: Forgotten Passphrase Blocks Access
Software wallet
On 12 January 2021, a Bitcoin user with the forum handle abashai posted to the BitcoinTalk Technical Support forum describing a custody access failure involving
BIP38 Passphrase Loss: Paper Wallet Rendered Inaccessible
Software wallet
In January 2021, a BitcoinTalk user (handle: abashai) discovered a critical custody access failure after generating a paper wallet with BIP38 encryption. The us
Electrum Wallet Dual Loss: Password and Seed Phrase Forgotten – November 2020
Software wallet
In November 2020, a BitcoinTalk forum user identified as 'irukandji' reported a custody access failure involving an Electrum software wallet. The user had forgo
Illegible Seed Phrase Backup: 1+ BTC Inaccessible on Ledger Nano X
Hardware wallet (single key)
A Ledger Nano X hardware wallet purchased around 2018–2019 held over 1 BTC in a native Segwit address (bc1qyw9dcldzl6jaam0rdz5). The owner had followed standard
240-Byte Android Wallet Backup from 2013: Recovery Path Unclear Without Passphrase
Software wallet
In October 2020, a Bitcoin holder reported losing the Android device containing their Bitcoin Wallet (Schildbach wallet) from late 2013. The only artifact remai
Electrum Wallet Password Lost After 4 Years: $8,000 BTC Access Blocked
Software wallet
In May 2020, a forum user identified as joe.jr discovered an old personal computer in their basement that had been inactive for approximately four years. Upon p
6 Missing Seed Words From 12-Word BIP39 Phrase: Trust Wallet Access Blocked
Software wallet
On October 3, 2020, a BitcoinTalk forum user posted an access failure involving a Trust Wallet protected by a 12-word BIP39 seed phrase. The user retained only
Blockchain.com Wallet Locked: Partial Recovery Phrase and Lost Secondary Withdrawal Password
Exchange custody
In September 2020, a BitcoinTalk user identified as sa14 reported complete inability to access a Blockchain.com wallet created on November 29, 2017, despite pos
Browse by era and stress
Exchange Era (2014–2019) — Vendor lockout
Exchange Era (2014–2019) — Passphrase unavailable
Coercion Era (2023–present) — Coercion
Exchange Era (2014–2019) — Seed phrase unavailable
Early Bitcoin (2009–2013) — Passphrase unavailable
Early Bitcoin (2009–2013) — Device loss
Early Bitcoin (2009–2013) — Seed phrase unavailable
Exchange Era (2014–2019) — Device loss
Maturation Period (2020–2022) — Coercion
Maturation Period (2020–2022) — Vendor lockout
Early Bitcoin (2009–2013) — Vendor lockout
Maturation Period (2020–2022) — Seed phrase unavailable
Coercion Era (2023–present) — Passphrase unavailable
Coercion Era (2023–present) — Seed phrase unavailable
Coercion Era (2023–present) — Vendor lockout
Exchange Era (2014–2019) — Owner death
Exchange Era (2014–2019) — Legal or authority constraint
Maturation Period (2020–2022) — Device loss
All cases
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