Part of the CustodyStress archive of observed Bitcoin custody incidents
Maturation Period (2020–2022)
The period marked by Bitcoin's institutional adoption and peak price cycle. Coercion emerged as a significant stress condition for the first time, alongside continued exchange failures and passphrase-related self-custody losses. The FTX collapse in late 2022 marks the end of this era.
142 cases from this period are included in this archive. 75% of determinate cases resulted in a blocked outcome. The most frequently observed stress condition is passphrase-unavailable cases.
51
Blocked
12
Constrained
5
Survived
74
Indeterminate
93% of determinate cases resulted in blocked or constrained access.
142 observed cases
Blocked
51 (36%)
Constrained
12 (8%)
Survived
5 (4%)
Indeterminate
74 (52%)
Bitcoin Core Wallet Destroyed in Fire: Passphrase and Address Insufficient for Recovery
Software wallet
In February 2021, a Bitcoin Core user reported catastrophic loss of their wallet following a house fire. The hard drive containing the wallet was physically des
Incomplete BIP39 Seed Recovery: 11 Words, Missing Documentation, Unknown Outcome
Software wallet
On January 9, 2021, BitcoinTalk user P.hanseens posted a technical support request describing inaccessible Bitcoin secured by a 12-word BIP39 seed phrase with o
Valid Seed Phrase, Inaccessible Address: Coinbase Derivation Path Incompatibility
Exchange custody
In January 2021, forum user Folio sought help accessing Bitcoin held in a friend's Coinbase wallet. The friend had provided the seed phrase, but Folio could not
Blockchain.info Wallet Access Blocked by Lost Email Authentication
Exchange custody
In May 2021, user Gy.sahani located a text file backup created in 2015 containing full credentials for a Blockchain.info hosted wallet: a 20-word mnemonic phras
Blockchain.info Legacy Wallet Access Loss: Password Forgotten, Recovery Phrase Format Incompatible
Exchange custody
In April 2021, a Bitcoin holder discovered they could no longer access a Blockchain.info wallet opened in 2014 after forgetting the account password. The platfo
Bitcoin Core Wallet Encryption Passphrase Loss: Funds Trapped in Encrypted Keypool
Software wallet
In May 2021, a BitcoinTalk user reported a custody failure involving Bitcoin Core's wallet.dat encryption mechanism. The user had maintained an unencrypted wall
Bitcoin Core Wallet Password Access Anomaly: Selective Failure Across Change Outputs
Software wallet
In early January 2021, a couple recovered a legacy hard drive containing a Bitcoin Core wallet with accumulated mining rewards and promotional Bitcoin distribut
Coinbase Wallet $15,000 Loss: Deferred Seed Phrase, iPhone Update, No Recovery
Software wallet
A long-term Coinbase customer transferred approximately $15,000 USD to a newly created Coinbase Wallet in February 2021, intending to access Uniswap for decentr
Blocktrail Wallet Recovery: Lost Password, Multiple Backup Seeds, Platform Tool Failure
Exchange custody
LSU777, a BitcoinTalk forum user, attempted recovery of a Blocktrail-hosted wallet created in the pre-fork era (circa 2016) after losing the primary password. T
Coinbase Wallet Device Wipe: 3 Missing Recovery Words, Incomplete Seed Backup
Software wallet
In August 2021, a Coinbase Wallet user identified as Rekumkacz lost access to their mobile wallet after their son remotely initiated a factory reset of their An
Electrum Wallet Recovery Failure: Custom Extended Passphrase Lost to Platform Keyboard Layout Shift
Software wallet
In 2020, a Bitcoin holder created three Electrum wallets on Ubuntu Linux using a bootable USB drive as the sole storage medium, with no additional backups maint
Ninki Wallet Recovery Failure: Seed Phrase Insufficient Without Derivation Path Documentation
Exchange custody
Ninki was an online wallet service that ceased operation, trapping user funds behind a discontinued platform. The user Sycorax21 held the theoretically complete
2011 Bitcoin Wallet on Heavily Reused Hard Drive: Data Fragmentation and Loss
Software wallet
In June 2021, a BitcoinTalk forum user (ice-gram) reported discovering an old hard drive containing a wallet.dat file with Bitcoin purchased in 2011. The drive
Paper Wallet Destroyed in Fire: Complete Loss of BIP38 Encrypted Key, Seed Phrase, and Password
Software wallet
In February 2021, a Bitcoin user posted to the Bitcoin Forum describing the loss of a paper wallet after fire damage destroyed the physical backup. The wallet h
Bitcoin Core Wallet Password Lost After 4 Years: Encryption Without Memory
Software wallet
Jan Drapper acquired Bitcoin in 2017 and transferred it to a Bitcoin Core self-custody wallet running on a dedicated offline laptop. Following advice from an ac
250 LTC Custody Failure: Lost Passphrase, No Recovery Path
Software wallet
In January 2021, a BitcoinTalk forum user identified as realman123 disclosed a custody failure involving approximately 250 Litecoin stored in a Litecoin Core de
Forgotten Hardware Wallet Passphrase: Recovery via Address Database Search
Hardware wallet with passphrase
In March 2021, a BitcoinTalk user identified as 'wojakboy' initiated a forum thread reporting loss of access to Bitcoin held in a hardware wallet's passphrase-p
Electrum Watch-Only Wallet With Lost Seed Phrase: No Recovery Path
Software wallet
In June 2021, a BitcoinTalk user (Ed801) discovered that their Electrum wallet, created nine months prior in September 2020, had become functionally inaccessibl
Lost Ledger Nano Hardware Wallet: Recovery Blocked by Unknown Derivation Path
Hardware wallet (single key)
In June 2021, a BitcoinTalk user identified as so98nn reported losing their Ledger Nano hardware wallet while retaining both the seed phrase and passphrase need
1.5M Dogecoins Trapped in Corrupted wallet.dat: Recovery Attempt Stalled
Software wallet
In 2013, the user purchased over 3,000,000 dogecoins for approximately $1,000 USD. After spending roughly half, they retained 1,500,000 dogecoins and created a
Zaryn Dentzel Home Invasion: Torture and Forced Bitcoin Transfer in Madrid
Hardware wallet (single key)
Zaryn Dentzel, an American co-founder of Tuenti (a major Spanish social network), became the victim of a violent home invasion in Madrid in November 2021. Attac
Mark Geor's $4 Million Cryptocurrency Safe Stolen in New Zealand Burglary
Hardware wallet (single key)
In September 2021, thieves targeted the home of Mark Geor in Westmere, New Zealand. The attackers forcibly removed a safe from the property that contained appro
Omsk Kidnapping and Extortion: $1M+ Cryptocurrency Seized Under Duress
Unknown custody system
In July 2021, three men in Omsk, Russia abducted a victim and held them under physical duress to extort cryptocurrency holdings exceeding $1 million. The perpet
Simon Arthuis: Murder for Cryptocurrency Access in France, August 2021
Software wallet
Simon Arthuis, a computer engineering student in Plancher-Bas, France, was attacked, drugged, tortured, and murdered in August 2021 by five assailants who targe
Tomsk Miner Robbed of 86 BTC in Armed Home Attack — October 2021
Hardware wallet (single key)
In October 2021, an unidentified Bitcoin miner operating in Tomsk, Russia became the target of an armed robbery at his residence. The attackers stole approximat
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