Part of the CustodyStress archive of observed Bitcoin custody incidents
Partial Documentation — Seed phrase unavailable
Cases where partial documentation existed at the time of a seed phrase failure. The custody arrangement was partially documented, but the seed phrase itself was not recorded or not findable.
113 cases in this intersection. 93% of determinate cases resulted in a blocked outcome and 8% in access survived. The most common recovery path is no path available.
37
Blocked
0
Constrained
3
Survived
73
Indeterminate
93% of determinate cases resulted in blocked or constrained access.
113 observed cases
Blocked
37 (33%)
Survived
3 (3%)
Indeterminate
73 (65%)
Inherited 2009 Bitcoin Mining Hard Drive: Unrecoverable wallet.dat After OS Reinstall
Software wallet
A Bitcoin holder inherited a hard drive from their father's computer, which had been used for Bitcoin mining in November 2009. The drive had been powered down a
Private Key Accessible but Wallet Balance Unrecoverable: bread45's 2011 Mt.Gox Withdrawal
Software wallet
In June 2011, bread45 purchased Bitcoin on Mt.Gox and transferred coins to Bitcoin-QT desktop wallet software for self-custody. In 2012, the user accidentally d
2012 Electrum Wallet Recovery Attempt: 9-Word Seed Phrase, Missing wallet.dat Backup
Software wallet
In May 2021, a BitcoinTalk user identified as philipp0815 posted a recovery request for Bitcoin held in an Electrum wallet created in 2012. The user possessed o
Seed unavailable — Bitcoin Core (2012)
Software wallet
In the era before hierarchical deterministic wallets and seed phrases, Bitcoin holders using the original Bitcoin Core client stored their private keys in a sin
Father Lost Access to 1,500 BTC on Hardware Wallet—Child Attempts Recovery
Hardware wallet (single key)
A father purchased approximately 1,500 Bitcoin around 2011 and stored them on a hardware wallet. At some point, access to the device was lost—either through for
MultiBit Wallet Deletion and File Corruption: ~100 BTC Permanent Loss
Software wallet
In March 2013, a Bitcoin holder generated a private key from a passphrase using bitaddress.org on a Xubuntu Live CD, then imported it into MultiBit desktop wall
1,000 BTC Lost After Accidental Deletion of GPG-Encrypted Dropbox Wallet File
Software wallet
An early Bitcoin contributor made a generous gift of 1,000 BTC to the brother of a Hacker News user, with a casual remark that it would someday be valuable. The
AWS EC2 and Local VM Wallet Deletion: Early Backup Failure Pattern
Software wallet
In May 2011, BitcoinTalk user opticbit reported losing approximately 0.01 BTC stored on an AWS EC2 instance that was subsequently deleted, and an additional sma
BitcoinTalk User 'td' Loses 50 BTC Mined Block After Deleting Wallet Without Backup
Software wallet
In May 2011, a BitcoinTalk forum user identified as 'td' reported the loss of 50 BTC—the full block reward from a successfully mined block. At the time of loss,
2,700 BTC Lost to Antivirus Deletion and Unverified Drive Format
Software wallet
An individual received a hard drive containing a wallet.dat file—allegedly holding approximately 2,700 BTC—sent by an early Bitcoin adopter around 2010 via emai
2010 Bitcoin Wallet Deleted and Partially Recovered: Data Integrity Compromised by Subsequent Disk Writes
Software wallet
rok95 mined Bitcoin using CPU mining in 2010 during the network's earliest phase, when such activity was accessible to casual users with standard computing hard
2009 Bitcoin Mining Wallet Recovery: Fragmented wallet.dat on Deleted Drive
Software wallet
TheMadGenius07 downloaded and briefly mined Bitcoin on a high-performance gaming rig in summer 2009, then uninstalled the Bitcoin application when mining activi
Multibit Desktop Wallet: Bitcoin Inaccessible After Platform Closure and File Loss
Software wallet
A professional received a Bitcoin payment to an address generated by Multibit, a lightweight desktop wallet widely used during the early-to-mid 2010s. At the ti
Desktop Software Wallet Erased During PC Reset — Seed Phrase Never Recorded
Software wallet
A Bitcoin holder maintained their first cryptocurrency wallet as a hot wallet on a personal computer, following a common early-adoption pattern of minimal secur
Mark Frauenfelder's 7 Bitcoin: Household Cleaner Discards Written Seed Phrase
Hardware wallet (single key)
Mark Frauenfelder, a US journalist, purchased approximately 7 Bitcoin in early 2016 at roughly $3,000 total investment. As the asset price appreciated significa
350 Bitcoin Wallet.dat Deleted During OS Reinstall — Data Recovery Attempted
Software wallet
An individual who had acquired approximately 350 bitcoin at roughly $10 per coin maintained the wallet as an encrypted wallet.dat file stored in cold storage on
Copay Wallet Recovery Failed: Mnemonic Word Sequence Error
Software wallet
In February 2020, a Copay wallet user posted to Bitcoin Stack Exchange reporting total loss of funds despite possessing a complete 12-word mnemonic backup. The
Bitcoin.com Wallet: 1.55 BTC Recovery via Undocumented Keychain Export After Seed Loss
Software wallet
In July 2020, a Bitcoin.com mobile wallet user performed an app uninstall and reinstall without first recording the wallet's seed phrase. The app was marketed a
MultiBit Wallet Lost to Full Drive Format — Single Backup Copy Destroyed
Software wallet
An early Bitcoin adopter stored their MultiBit wallet file (.wallet extension) exclusively on their Windows C: drive without creating any external backup. Multi
Mycelium on Encrypted Samsung Galaxy Note 4: 0.1 BTC Inaccessible, 6 Password Attempts Remaining
Software wallet
The owner stored 0.1 BTC in a Mycelium wallet installed on a Samsung Galaxy Note 4 at a time when Bitcoin's price was materially lower. The device's screen frac
Exodus Desktop Wallet After PC Failure: Hard Drive Recovery and the Seed Phrase Requirement
Software wallet
A Bitcoin holder experienced total failure of their Windows 10 personal computer and removed the hard drive. When connected via SATA to another computer, the dr
0.7 BTC Permanently Inaccessible After Confusing Coldcard Authentication Words With Seed Backup
Hardware wallet (single key)
A Bitcoin holder stored 0.7 BTC on a Coldcard hardware wallet and created what they believed to be a complete paper backup. The backup contained only the device
25 BTC Paper Wallet Destroyed by Fire and Water Exposure
Software wallet
A Bitcoin holder maintained 25 BTC on a paper wallet as their primary custody method. The holder attempted to protect this physical printout—which contained bot
Android Bitcoin Wallet Destroyed in Factory Reset: 0.5 BTC Unrecovered
Software wallet
A Bitcoin holder maintained approximately 0.5 BTC using the Bitcoin Wallet application by Andreas Schildbach on a Samsung Galaxy Note 2 running Android. The hol
MultiBit Change Address Private Key Generation Failure
Software wallet
A MultiBit user transferred Bitcoin from blockchain.info into the lightweight desktop wallet in order to conduct online transactions. To prepare for sales activ
Browse by documentation and stress
Partial Documentation — Passphrase unavailable
Present and Interpretable — Vendor lockout
Partial Documentation — Device loss
Partial Documentation — Vendor lockout
Present and Interpretable — Coercion
Partial Documentation — Coercion
Present and Interpretable — Passphrase unavailable
Present and Interpretable — Seed phrase unavailable
Partial Documentation — Owner death
Present and Interpretable — Device loss
Present but Ambiguous — Passphrase unavailable
Partial Documentation — Legal or authority constraint
All cases