Part of the CustodyStress archive of observed Bitcoin custody incidents
Partial Documentation
Cases where some documentation existed but was insufficient to complete recovery on its own.
Partial documentation — insufficient to complete recovery on its own — characterises 555 cases in this archive. A 77% blocked rate among determinate cases reflects that incomplete documentation provides only marginal protection against access failure.
161
Blocked
14
Constrained
34
Survived
346
Indeterminate
84% of determinate cases resulted in blocked or constrained access.
555 observed cases
Blocked
161 (29%)
Constrained
14 (3%)
Survived
34 (6%)
Indeterminate
346 (62%)
Ecurb123: Encrypted Bitcoin-Qt Wallet on Ubuntu, Passphrase Lost, Recovery Blocked by Configuration Barriers
Software wallet
In December 2013, BitcoinTalk user Ecurb123 posted in the encrypted wallet recovery thread describing a locked Bitcoin-Qt wallet on Ubuntu Linux. The user had s
Passphrase unavailable — software wallet (2013)
Software wallet
In December 2013, BitcoinTalk user goldbishop posted in the encrypted wallet recovery forum that two altcoin wallets—one holding Protoshares (PTS) and another h
Passphrase unavailable — software wallet (2013)
Software wallet
On December 26, 2013, BitcoinTalk Senior Member mackminer posted in the encrypted wallet recovery forum describing a locked Bitcoin wallet protected by a multi-
Bitcoin Core wallet.dat Berkeley DB Corruption (2013–2024): Cross-Platform Recovery
Software wallet
A Bitcoin user who created a wallet backup in 2014 using Bitcoin Core version 2013 attempted to restore it in March 2024 on a Windows machine running Bitcoin Co
Widow Unable to Access Encrypted Bitcoin-Qt Wallet After Husband's Death
Software wallet
In April 2013, a widow posted to Bitcoin Stack Exchange seeking recovery options for her deceased husband's Bitcoin-Qt wallet. The wallet was encrypted but she
Coinbase Paper Wallet Private Key Lost Before Printing—4.5 BTC Inaccessible
Software wallet
In December 2013, a Bitcoin newcomer attempted to move funds to a Coinbase-hosted paper wallet generator. The user copied and pasted the private key first, but
Encrypted wallet.dat Corruption: Recovery Attempt After Unplanned Reformat
Software wallet
In November 2013, a Bitcoin holder discovered they had deleted their wallet.dat file during a Windows system reformat without maintaining a backup. Realizing th
2013 Blockchain.info AES-Encrypted Wallet: Password Lost, Recovery Tooling Exhausted
Exchange custody
In March 2013, during a two-month personal mining experiment, a user registered a wallet on blockchain.info and received an AES-encrypted backup file via email
2013 Bitcoin Core Wallet.dat Corruption After Version Incompatibility
Software wallet
The subject purchased a used desktop computer from a thrift store and discovered an installed Bitcoin QT client with an associated wallet.dat file dating to 201
Inherited 2009 Bitcoin Mining Hard Drive: Unrecoverable wallet.dat After OS Reinstall
Software wallet
A Bitcoin holder inherited a hard drive from their father's computer, which had been used for Bitcoin mining in November 2009. The drive had been powered down a
Blockchain.info Web Wallet (2013): Silent Login Failure, Unresolved After 3 Months
Exchange custody
In late 2013, a user created a Bitcoin wallet on blockchain.info, then one of the most popular web-based custodial platforms. The wallet remained accessible dur
Forgotten Passphrase Locks Desktop Wallet for 8 Years; btcrecover Enables Recovery
Software wallet
In 2013, this individual created a Bitcoin wallet using desktop software, securing it with a passphrase. The holder subsequently lost memory of that passphrase
BitcoinTalk User syuyu Locked Out of Wallet With ~32-Character Passphrase (January 2014)
Software wallet
In January 2014, a BitcoinTalk user known as 'syuyu' posted in an encrypted wallet recovery thread describing a locked software wallet they could no longer acce
Blockchain.info Access Blocked After Platform Software Update
Exchange custody
A Blockchain.info user experienced sudden access denial to their hosted wallet following a platform software update. The incident occurred in an era when web-ba
1990 BTC Forgotten Passphrase: Pakistani Investor's Failed Recovery Attempts (2013)
Software wallet
In November 2013, a BitcoinTalk forum user identified as 'Britman' disclosed a significant custody failure affecting 1990 BTC accumulated throughout 2012 at pri
Blockchain.info 2013–2014 Wallet Access Failure: Encrypted Files, Lost Password, Functional Recovery Phrase
Exchange custody
User 'marvin42' created Bitcoin wallets via blockchain.info in 2013 or 2014 and retained two AES-encrypted backup files dated 28 February 2014 and 22 April 2013
SP4RK7 Locked Out of Protoshares Wallet: Single-Character Password Error, Recovery Bounty Offered
Software wallet
On November 30, 2013, BitcoinTalk user SP4RK7 posted in the encrypted wallet recovery thread describing a Protoshares wallet locked with encryption that appeare
BitcoinTalk User ez1btc: Encryption Password Transcription Error Blocks Large Bitcoin Wallet
Software wallet
In the encrypted wallet recovery thread on BitcoinTalk, user 'ez1btc' documented a custody failure rooted in transcription error rather than forgetfulness. At t
Mac Formatted Without Backup: wallet.dat Recovery Attempt (2012)
Software wallet
On July 5, 2012, forum user Mashrock reported formatting a Mac computer running OS X 10.7 and subsequently losing access to Bitcoin stored in a wallet.dat file.
Private Key Accessible but Wallet Balance Unrecoverable: bread45's 2011 Mt.Gox Withdrawal
Software wallet
In June 2011, bread45 purchased Bitcoin on Mt.Gox and transferred coins to Bitcoin-QT desktop wallet software for self-custody. In 2012, the user accidentally d
Accidental Windows User Account Deletion: 78 BTC Wallet.dat Lost Without Backup
Software wallet
On April 28, 2012, a Bitcoin Forum user under the alias 'spinnin' reported a critical custody failure. The user had generated 78 BTC using the official Bitcoin
2012 Bitcoin Core Wallet Lost to PC Crash: Backup Files Exist, Access Blocked
Software wallet
In August 2020, a Bitcoin holder posted to Bitcoin Stack Exchange describing a custody failure spanning eight years. The individual had downloaded a GUI miner o
Bitcoin.de Account Lock: 0.01 BTC Inaccessible Due to KYC Residency Requirements
Exchange custody
A Bitcoin user created an account on bitcoin.de, a German peer-to-peer marketplace, during Bitcoin's early adoption period and deposited 0.01002 BTC. The accoun
2012 Electrum Wallet Recovery Attempt: 9-Word Seed Phrase, Missing wallet.dat Backup
Software wallet
In May 2021, a BitcoinTalk user identified as philipp0815 posted a recovery request for Bitcoin held in an Electrum wallet created in 2012. The user possessed o
Anonymous Reddit User: 7,500 BTC Inaccessible Due to Forgotten Wallet Password
Software wallet
An anonymous Reddit user posted in 2014 about a significant custody failure: he had purchased approximately 7,500 Bitcoin in 2012 and stored them in an encrypte
Documentation status
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