Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00667
Documentation absent — software wallet 2019
IndeterminateCase description
An estate attorney described a November 2019 case in which the deceased had maintained a complex spreadsheet listing Bitcoin holdings across multiple wallets and exchanges, but the spreadsheet referenced only 'wallet1', 'wallet2' etc. without any identifying information. No corresponding wallet files or exchange account details were found. The estate could confirm coins existed but not where.
Custody context
| Stress condition | Documentation absent |
| Custody system | Mobile or software wallet |
| Outcome | Indeterminate |
| Documentation | Unknown |
| Year observed | 2019 |
| Country | Unknown |
Structural dependencies observed
What this illustrates
Nobody had written down how to get back in. That knowledge existed only in the owner's head. It's not clear whether anyone ever regained access.
Outcome interpretation
Not enough information is available to determine the outcome.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving documentation absent
193 cases involve documentation absent
572 cases involve mobile or software wallet
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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