CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00554

Documentation absent — software wallet (2018)

Blocked
Case description
A November 2018 estate case involved a deceased who had left a letter describing their cryptocurrency holdings as 'substantial.' The estate engaged a blockchain forensics firm that identified 23 possible addresses linked to the deceased through old forum posts. Of those, 12 were empty, 8 had small amounts, and 3 had significant balances. Private keys for the 3 significant wallets were never found.
Custody context
Stress conditionDocumentation absent
Custody systemMobile or software wallet
OutcomeBlocked
DocumentationUnknown
Year observed2018
CountryUnknown
Structural dependencies observed
Undocumented procedureSingle point of failure
What this illustrates
Nobody had written down how to get back in. That knowledge existed only in the owner's head. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving documentation absent
193 cases involve documentation absent 572 cases involve mobile or software wallet View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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