CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00067

Documentation absent — software wallet 2013

Blocked
Case description
Bitcoin holders who had generated paper wallets using early online generators discovered in 2013 that some generator sites had been silently logging private keys. Users who checked their paper wallets found balances had been drained. No documentation of which generator had been used or any paper trail of the key generation process existed.
Custody context
Stress conditionDocumentation absent
Custody systemMobile or software wallet
OutcomeBlocked
DocumentationUnknown
Year observed2013
CountryUnknown
Structural dependencies observed
Third-party platform dependencyUndocumented procedure
What this illustrates
Access ran through a third-party platform. When that platform became unavailable, so did the Bitcoin. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving documentation absent
193 cases involve documentation absent 572 cases involve mobile or software wallet View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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