CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01334

Estate access failure — Trezor Model T (2025)

Constrained
Case description
A 2025 case involved a New York estate where the deceased holder's executor found a Trezor Model T in a desk drawer along with a post-it note containing what appeared to be a PIN. The PIN worked—the device was unlocked. However, the device showed multiple wallet accounts and the executor did not know which account was active, what derivation paths had been used, or how much Bitcoin was held. A blockchain analyst was engaged to trace the on-chain activity associated with the device's known xpub keys. The analysis revealed approximately $290,000 in Bitcoin across two accounts on non-standard derivation paths that would not have been discovered through a standard restore.
Custody context
Stress conditionDocumentation absent
Custody systemHardware wallet (single key)
OutcomeConstrained
DocumentationUnknown
Year observed2025
CountryUnited States
What this illustrates
Nobody left instructions. Whoever needed to recover the funds had no starting point. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Privately Reported
Evidence type
News article
Related cases involving documentation absent
193 cases involve documentation absent 274 cases involve hardware wallet (single key) View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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