CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01350

Estate access failure — hardware wallet (2025)

Constrained
Case description
A 2025 Canadian estate case involved a holder who had left very clear documentation—a complete list of all assets, seed phrases, and access instructions—but who had stored the documentation in a safety deposit box at a Scotiabank branch. The will named the executor but did not specify the safety deposit box's existence. Under Canadian probate law, the executor could not access the safety deposit box without already having the letters probate—but they needed the documentation inside the box to establish the estate's full value before probate could be granted. The circular dependency required an application to the court for access to the safety deposit box before full probate.
Custody context
Stress conditionDocumentation absent
Custody systemHardware wallet (single key)
OutcomeConstrained
DocumentationUnknown
Year observed2025
CountryCanada
Structural dependencies observed
Legal process required
What this illustrates
Before anyone could access the funds, a legal process had to be completed first. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Privately Reported
Evidence type
News article
Related cases involving documentation absent
193 cases involve documentation absent 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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