CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01377

Documentation absent — hardware wallet (2025)

Blocked
Case description
A 2025 report by digital estate planning firm DG Legacy estimated that $140 billion in cryptocurrency assets were potentially locked away due to inheritance planning failures. The report cited as key failure patterns: owners failing to update their estate plans after migrating from exchange custody to self-custody, seed phrases stored in digital password managers that beneficiaries could not access, and technical knowledge asymmetries between holders and their designated heirs. The firm noted a particular challenge with hardware wallets found by heirs who did not know whether the device held Bitcoin or merely served as a backup, making it impossible to prioritise recovery efforts.
Custody context
Stress conditionDocumentation absent
Custody systemHardware wallet (single key)
OutcomeBlocked
DocumentationUnknown
Year observed2025
CountryInternational
Structural dependencies observed
Single point of failure
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
Related cases involving documentation absent
193 cases involve documentation absent 274 cases involve hardware wallet (single key) View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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