CustodyStress
Archive › Documentation absent
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01192

LastPass had suffered a major breach in 2022 in which encrypted vault data was stolen.

Blocked
Case description
A 2024 Canadian probate case involved a holder who had documented their custody arrangements thoroughly—seed phrase on paper, hardware wallet location, exchange account credentials—but had stored all documentation in a LastPass password manager account. LastPass had suffered a major breach in 2022 in which encrypted vault data was stolen. By 2024, portions of the stolen vaults had been successfully decrypted by the attackers, and the holder's entire digital inheritance plan was likely compromised and in adversarial hands. Whether any assets had been drained before the holder's death was unclear. The family faced both a potential theft and an incomplete recovery plan simultaneously.
Custody context
Stress conditionDocumentation absent
Custody systemHardware wallet (single key)
OutcomeBlocked
DocumentationUnknown
Year observed2024
CountryCanada
Structural dependencies observed
Undocumented procedureSingle point of failure
What this illustrates
There was no documentation of how access worked. Without it, there was no path back in. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving documentation absent
167 cases involve documentation absent 274 cases involve hardware wallet (single key) View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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