CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01097

Device discarded — hardware wallet (2023)

Blocked
Case description
A 2023 case highlighted a recurring pattern: a Bitcoin holder who had purchased in 2017 at the height of a bull run had stored their seed phrase inside a personal journal. After the bear market, the holder had discarded the journal, believing the Bitcoin was worthless. By mid-2023, as prices recovered, the holder searched for the journal but it had been disposed of. The blockchain address showed the Bitcoin was intact. Without the seed phrase, the holder could only observe their funds on a block explorer with no recovery path.
Custody context
Stress conditionDocumentation absent
Custody systemHardware wallet (single key)
OutcomeBlocked
DocumentationUnknown
Year observed2023
CountryInternational
Structural dependencies observed
Single point of failure
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving documentation absent
193 cases involve documentation absent 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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