Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01175
Documentation absent — hardware wallet (2023)
BlockedCase description
A 2023 report from Unchained Capital estimated that up to 3.8 million Bitcoin—roughly 19% of the total supply—are in lost or stranded wallets. The report categorised losses into three main groups: early miners who lost access credentials in Bitcoin's first two years; exchange customers affected by early exchange collapses; and individual self-custody holders who lost seed phrases or hardware. The Unchained analysis put forward self-custody documentation failure as the single largest contributor to permanently inaccessible Bitcoin across all categories.
Custody context
| Stress condition | Documentation absent |
| Custody system | Hardware wallet (single key) |
| Outcome | Blocked |
| Documentation | Unknown |
| Year observed | 2023 |
| Country | International |
Structural dependencies observed
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
Related cases involving documentation absent
193 cases involve documentation absent
274 cases involve hardware wallet (single key)
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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