CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01196

The New York Attorney General filed suit alleging that Genesis and Gemini had concealed

Constrained
Case description
In October 2023, the New York Attorney General filed suit alleging that Genesis and Gemini had concealed more than $1.1 billion in losses from investors who deposited assets through the Gemini Earn program. The lawsuit described how Genesis had hidden its exposure to Three Arrows Capital's collapse from retail customers throughout 2022 while continuing to accept new deposits. Customers who had deposited in mid-to-late 2022 had done so under materially false disclosures and were blocked from funds based on losses they had never been told existed.
Custody context
Stress conditionDocumentation absent
Custody systemExchange custody
OutcomeConstrained
DocumentationUnknown
Year observed2023
CountryUnited States
Structural dependencies observed
Undocumented procedure
What this illustrates
Nobody had written down how to get back in. That knowledge existed only in the owner's head. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Publicly Reported
Evidence type
News article
Related cases involving documentation absent
193 cases involve documentation absent 512 cases involve exchange custody View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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