CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01055

Estate access failure — Coinbase (2023)

Survives
Case description
A 2023 probate case in Florida involved a deceased Bitcoin holder who had accounts on three different exchanges—Coinbase, Kraken, and a now-defunct smaller exchange. The executor had no record of usernames or email addresses used, only a vague reference in the will to 'my crypto accounts.' The executor had to search the deceased's email history across five different email addresses to piece together which exchanges held accounts. Coinbase required the death certificate, letters testamentary, government ID, and a minimum 30-day processing period. The three-exchange process took over six months total.
Custody context
Stress conditionDocumentation absent
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2023
CountryUnited States
Structural dependencies observed
Undocumented procedure
Outcome interpretation
Access remained possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving documentation absent
167 cases involve documentation absent 471 cases involve exchange custody View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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