CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01020

After withdrawals were frozen, it emerged that the company had lost approximately $190

Blocked
Case description
Hodlnaut had hidden its exposure to TerraUSD from customers and regulators. After withdrawals were frozen, it emerged that the company had lost approximately $190 million in the Terra/UST collapse in May 2022, but had continued to solicit customer deposits throughout June and July 2022 without disclosing this. Singapore police opened a criminal investigation for cheating and fraud. Customers who deposited in June and July 2022 had done so under materially false information.
Custody context
Stress conditionDocumentation absent
Custody systemExchange custody
OutcomeBlocked
DocumentationUnknown
Year observed2022
CountrySingapore
Structural dependencies observed
Undocumented procedure
What this illustrates
Nobody had written down how to get back in. That knowledge existed only in the owner's head. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
Related cases involving documentation absent
193 cases involve documentation absent 512 cases involve exchange custody View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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