CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00689

The platform's CEO published a blog post saying all BTC had been lost in a hack

Indeterminate
Case description
A Bitcoin lending platform that had been paying monthly returns suspended operations in August 2019 and claimed insolvency. The platform's CEO published a blog post saying all BTC had been lost in a hack but provided no blockchain evidence of the hack, no incident report, and no third-party verification. Creditors had no mechanism to distinguish a genuine hack from a fraudulent exit.
Custody context
Stress conditionDocumentation absent
Custody systemExchange custody
OutcomeIndeterminate
DocumentationUnknown
Year observed2019
CountryUnknown
Structural dependencies observed
Undocumented procedure
What this illustrates
Nobody had written down how to get back in. That knowledge existed only in the owner's head. It's not clear whether anyone ever regained access.
Outcome interpretation
Not enough information is available to determine the outcome.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving documentation absent
193 cases involve documentation absent 512 cases involve exchange custody View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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