CustodyStress
Archive › Documentation absent
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00273

The BTER cold wallet hack raised questions about the exchange's cold-storage practices.

Indeterminate
Case description
The BTER cold wallet hack raised questions about the exchange's cold-storage practices. Community members were sceptical that a properly air-gapped cold wallet could have been compromised, suggesting either that BTER's cold wallet was not truly offline, or that an insider had facilitated access. BTER provided no forensic report, leaving customers with no independent verification of how the theft occurred.
Custody context
Stress conditionDocumentation absent
Custody systemExchange custody
OutcomeIndeterminate
DocumentationUnknown
Year observed2015
CountryChina
Structural dependencies observed
Undocumented procedure
What this illustrates
Nobody had written down how to get back in. That knowledge existed only in the owner's head. It's not clear whether anyone ever regained access.
Outcome interpretation
Not enough information is available to determine the outcome.
Source
Publicly Reported
Evidence type
News article
Related cases involving documentation absent
193 cases involve documentation absent 512 cases involve exchange custody View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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