CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00087

When the December 2013 price peak passed and investors sought to withdraw profits, some

Constrained
Case description
Several Bitcoin investment platforms that accepted deposits through 2013 maintained no published reserve audits and no documented withdrawal policy. When the December 2013 price peak passed and investors sought to withdraw profits, some of these platforms imposed unexpected withdrawal limits or delays with no contractual basis that customers had agreed to.
Custody context
Stress conditionDocumentation absent
Custody systemExchange custody
OutcomeConstrained
DocumentationUnknown
Year observed2013
CountryUnknown
Structural dependencies observed
Undocumented procedureInstitutional cooperation required
What this illustrates
Nobody had written down how to get back in. That knowledge existed only in the owner's head. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving documentation absent
193 cases involve documentation absent 512 cases involve exchange custody View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.