Part of the CustodyStress archive of observed Bitcoin custody incidents
Single-Person Knowledge — Blocked
Cases where single-person knowledge concentration produced a blocked outcome. When the one person who knew the custody procedure became unavailable, no recovery path existed. This is the most common structural predictor of blocked outcomes in the archive.
245 cases in this intersection. 100% of determinate cases resulted in a blocked outcome. The most common recovery path is no path available.
245
Blocked
0
Constrained
0
Survived
0
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
245 observed cases
Blocked
245 (100%)
QuadrigaCX Exchange Collapse: CEO Death Blocks Access to $190M in Customer Cryptocurrency
Exchange custody
QuadrigaCX, founded in 2013 and operating as one of Canada's largest cryptocurrency exchanges, ceased operations in January 2019 following the death of CEO and
Bitcoin-Qt HD Wallet Change Address Lost to Deleted wallet.dat File
Software wallet
In May 2018, a BitcoinTalk user identified as Tuee22 performed a transaction sending 0.01 BTC to an online vendor using Bitcoin-Qt. The user had maintained a si
QuadrigaCX Gerald Cotten Death: C$190M in Cold Storage Permanently Inaccessible
Exchange custody
Gerald Cotten, 30, founded and operated QuadrigaCX as Canada's largest cryptocurrency exchange. He managed the platform's operations, customer support, and crit
Kleiman Estate v. Craig Wright: Bitcoin Access Blocked by Knowledge Concentration
Unknown custody system
David Kleiman, a computer forensics expert in Palm Beach County, Florida, died in April 2013. His brother Ira Kleiman later alleged that David and Craig Steven
Cryptocurrency Traders Robbed at Gunpoint in Moulsford, Oxfordshire
Unknown custody system
Danny Aston and Amy Jay, cryptocurrency traders operating in the UK, were victims of armed robbery in Moulsford, Oxfordshire. The perpetrators held them at gunp
Bitcoin Core Wallet Passphrase Rejected: $400 USD Inaccessible
Software wallet
In September 2018, a Bitcoin Core user reported being locked out of their encrypted software wallet containing approximately $400 USD in Bitcoin. The wallet had
Recovered 12-Word Seed Phrase but Balance Shows Zero: Imported Address Problem
Software wallet
In September 2018, a Bitcoin holder attempted to recover wallet access after forgetting which software they had originally used. They obtained a 12-word recover
Mt. Gox Account Access Permanently Blocked Following Owner Death and Credential Reset
Exchange custody
Mt. Gox ceased operations in February 2014 following the loss of approximately 850,000 Bitcoin. Users with dormant accounts on the platform faced an immediate c
Facebook Mining Scam: $27,830 in Bitcoin Lost After Credential Compromise
Exchange custody
A user new to Bitcoin was introduced to cryptocurrency via Facebook by an account claiming mining expertise. The contact offered to help the user purchase Bitco
Dash Core Wallet Passphrase Forgotten: Permanent Access Loss
Software wallet
In April 2017, a BitcoinTalk forum user identified as 'Ramchandra' posted describing a custody failure involving a Dash Core software wallet. The user had encry
Blockchain.info Wallet Lockout: Documented Seed Phrase Fails Validation
Exchange custody
Sir11k created a Blockchain.info custodial wallet in June 2017 with approximately €20 worth of Bitcoin. Upon account creation, the platform provided a 12-word B
Blockchain.info Watch-Only Import Without Private Key Retention
Exchange custody
In June 2017, a Bitcoin Talk forum user (amirheavy666) discovered that approximately 0.00027375 BTC accumulated on a Blockchain.info wallet created around 2014
Bitcoin Lost After Hard Drive Format: wallet.dat Unrecovered, Private Key Missing
Software wallet
A Bitcoin holder received cryptocurrency in 2013 via Bitcoin Core but did not understand the critical role of the wallet.dat file in securing access to funds. I
Jaxx Mobile Wallet — Permanent Loss After Android Factory Reset Without Seed Backup
Software wallet
In September 2017, a BitcoinTalk user (Mikekom) reported installing the Jaxx wallet application on an Android smartphone to hold Bitcoin earned by their 13-year
Homeland Security Bitcoin Seizure: Unencrypted Seed Phrase Discovered During Search
Software wallet
BurtW, a BitcoinTalk forum user, revealed in April 2017 that he had been arrested and that Homeland Security conducted searches of both his home and office. Dur
Blockchain.info Wallet: Lost Password and Recovery Phrase on Phone
Exchange custody
In June 2017, a Blockchain.info user posted on Bitcoin Stack Exchange reporting the loss of both their wallet password and 12-word recovery phrase after losing
Custodial Wallet Provider Bankruptcy: 2012 Bitcoin Purchase Permanently Inaccessible
Exchange custody
In November 2017, a Bitcoin holder disclosed that they had purchased Bitcoin in 2012 but subsequently lost access to their holdings after the company maintainin
Deceased Father's Bitcoin Inaccessible: No Keys, No Will, No Documentation
Unknown custody system
In 2017, a Reddit user posted to r/Bitcoin describing their father's death and the discovery that he had owned Bitcoin but left no will, private keys, seed phra
Bitcoin Core Wallet Lost When Computer Discarded Without Backup
Software wallet
In November 2017, a Bitcoin holder posted to Bitcoin Stack Exchange seeking recovery options after a critical custody failure. The user had purchased Bitcoin se
33.54 BTC Corrupted in Wallet.dat: Binary File Opened in Text Editor
Software wallet
In July 2016 or earlier, ketubi saved a wallet.dat file from Bitcoin Core to a USB drive, intending to create an offline backup. Years later, in December 2017,
Deceased Bitcoin Miner: Funds Locked on Coinbase, Lost on SnapCard Closure
Exchange custody
A Bitcoin miner died intestate in 2016, leaving behind mining equipment and active cryptocurrency accounts on Coinbase and SnapCard, a now-defunct wallet servic
Block.io Permanent Loss: Forgotten PIN and Missing Secret Mnemonic Backup
Exchange custody
In February 2016, a BitcoinTalk user identifying as CaRLoSXXX posted a distress message after losing access to their Block.io wallet. Block.io is a non-custodia
1,000+ BTC Permanently Lost: Multiple Hard Drive Formats Destroyed Wallet Data
Software wallet
In 2009, a teenager claiming to be an early Bitcoin adopter received over 1,000 BTC allegedly directly from Satoshi Nakamoto. The user stored the wallet on a de
Electrum Wallet Password Loss: 4 BTC Inaccessible Without Seed Backup
Software wallet
On April 6, 2016, Andi300 posted on forum.bitcoin.com describing an immediate custody failure: the user had just received 4 BTC but was unable to send or access
Andreas1324 Permanently Locked Out of Electrum Wallet: Forgotten Password, No Seed Backup (May 2016)
Software wallet
In May 2016, a BitcoinTalk user posting as Andreas1324 opened a public thread in the Electrum wallet subforum describing complete loss of access to a wallet hol
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Device-Dependent Access — Blocked
Passphrase Dependency — Blocked
Undocumented Recovery Procedure — Blocked
Device-Dependent Access — Survived
Undocumented Recovery Procedure — Survived
Single-Person Knowledge — Survived
Institutional Cooperation Required — Constrained
Institutional Cooperation Required — Blocked
Shared Service Dependency — Blocked
Passphrase Dependency — Survived
Legal Authority Required — Blocked
Shared Service Dependency — Constrained
Legal Authority Required — Constrained
Single-Person Knowledge — Constrained
Geographic Access Constraint — Blocked
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