CustodyStress
Archive › Vendor lockout
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01352

The plan set January 3, 2025 as the initial record date.

Survives
Case description
FTX's Chapter 11 plan became effective on January 3, 2025, initiating the first genuine access restoration for FTX customers since the exchange froze withdrawals in November 2022. The plan set January 3, 2025 as the initial record date. Customers in the Convenience Classes—those with claims of $50,000 or less, representing approximately 98% of all creditors—had until January 20 to complete KYC verification, tax form submission, and onboarding with BitGo or Kraken to qualify for the initial distribution. This milestone ended a custody blockage lasting 26 months.
Custody context
Stress conditionVendor lockout
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2025
CountryUnited States
Structural dependencies observed
Institutional cooperation required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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