Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01303
Gox creditors who chose to receive their distributions through Kraken discovered
SurvivesCase description
Mt. Gox creditors who chose to receive their distributions through Kraken discovered that Kraken required up to 90 days from the moment Bitcoin was transferred by the trustee before it would appear in creditor accounts. This was the longest processing timeline of the designated exchange partners. Some creditors who had waited a decade for their Bitcoin and then waited for the July 2024 distribution announcement found themselves facing another three months of inaccessibility while Kraken completed its internal processes. The variation in timelines across exchange partners—14 days to 90 days—meant equally situated creditors had very different access experiences.
Custody context
| Stress condition | Vendor lockout |
| Custody system | Exchange custody |
| Outcome | Survives |
| Documentation | Unknown |
| Year observed | 2024 |
| Country | Japan |
Structural dependencies observed
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
Related cases involving vendor lockout
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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