CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01207

Platform bankruptcy — exchange custody (2024)

Survives
Case description
The January 2024 approval of spot Bitcoin ETFs in the United States led to a surge in trading volume that stressed some exchange infrastructure. Several smaller exchanges experienced temporary withdrawal delays of hours to days as they processed exceptionally high volumes of customer requests following the ETF launch. While not a custody failure in the bankruptcy sense, the temporary withdrawal delays illustrated how institutional custody infrastructure—even at well-capitalised exchanges—could become a bottleneck during period of extreme market activity, temporarily blocking customers from accessing their Bitcoin.
Custody context
Stress conditionVendor lockout
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2024
CountryUnited States
Structural dependencies observed
Institutional cooperation required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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