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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01219

Sanctions lockout — FTX (2024)

Indeterminate
Case description
FTX creditors in jurisdictions flagged by OFAC faced a unique obstacle in the 2024 reorganisation plan: the distribution agents—BitGo, Kraken, and Payoneer—were required to perform sanctions screening before disbursing funds. Creditors who held dual citizenship with a sanctioned country, or whose beneficial ownership chains ran through entities in sanctioned jurisdictions, found their claims placed in a separate processing queue requiring enhanced due diligence. Some international creditors discovered that the compliance requirements for receiving FTX distributions were more onerous than the compliance checks that had been in place when they deposited funds with FTX in the first place.
Custody context
Stress conditionVendor lockout
Custody systemExchange custody
OutcomeIndeterminate
DocumentationUnknown
Year observed2024
CountryUnited States
Structural dependencies observed
Institutional cooperation requiredLegal process required
What this illustrates
Getting access back required help from an institution — and that help wasn't available. It's not clear whether anyone ever regained access.
Outcome interpretation
Not enough information is available to determine the outcome.
Source
Publicly Reported
Evidence type
News article
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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