CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01265

Voyager had filed for bankruptcy in July 2022 and had an initial distribution plan

Constrained
Case description
Voyager Digital customers continued to experience delays in receiving distributions through 2024. Voyager had filed for bankruptcy in July 2022 and had an initial distribution plan approved in 2023. A key complication in 2024 was the failed Binance.US acquisition of Voyager's assets and the subsequent need to find alternative liquidation paths. Creditors who had deposited Bitcoin faced the prospect of receiving significantly less than the current market value of their holdings because distributions were calculated at petition-date values—representing an effective loss of approximately 60-70% of the bull market recovery gains.
Custody context
Stress conditionVendor lockout
Custody systemExchange custody
OutcomeConstrained
DocumentationUnknown
Year observed2024
CountryUnited States
Structural dependencies observed
Institutional cooperation required
What this illustrates
Getting access back required help from an institution — and that help wasn't available. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Publicly Reported
Evidence type
News article
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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