CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01177

For the 340,000 Earn users still blocked, this was the first concrete indication of

Constrained
Case description
In February 2023, Gemini announced it would contribute up to $100 million of its own cash to the Genesis bankruptcy recovery plan, specifically earmarked for Gemini Earn users. The announcement—made in bankruptcy court—signaled that the full recovery path would involve multiple parties: the Genesis estate, Gemini's own funds, and Digital Currency Group's contributions. For the 340,000 Earn users still blocked, this was the first concrete indication of a potential recovery path, but actual distributions remained months away.
Custody context
Stress conditionVendor lockout
Custody systemExchange custody
OutcomeConstrained
DocumentationUnknown
Year observed2023
CountryUnited States
Structural dependencies observed
Institutional cooperation required
What this illustrates
Getting access back required help from an institution — and that help wasn't available. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Publicly Reported
Evidence type
News article
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170 cases involve vendor lockout 512 cases involve exchange custody View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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