Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01155
98% of Celsius creditors voted in favor of the reorganization plan, an overwhelming
ConstrainedCase description
In September 2023, 98% of Celsius creditors voted in favor of the reorganization plan, an overwhelming mandate reflecting customers' preference for any structured recovery over continued uncertainty. The vote itself required creditors to navigate a digital ballot system, submit identity verification, and file claims through the Stretto claims portal. The administrative burden—manageable for sophisticated creditors—proved challenging for many retail customers, some of whom missed the voting window or encountered technical difficulties.
Custody context
| Stress condition | Vendor lockout |
| Custody system | Exchange custody |
| Outcome | Constrained |
| Documentation | Unknown |
| Year observed | 2023 |
| Country | United States |
Structural dependencies observed
What this illustrates
Getting access back required help from an institution — and that help wasn't available. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Publicly Reported
Evidence type
News article
Related cases involving vendor lockout
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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