CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01179

Platform bankruptcy — exchange custody (2023)

Survives
Case description
Bittrex Global—the non-US arm of Bittrex that had continued operating while the US entity went through bankruptcy—announced in early December 2023 that it was ceasing all operations, giving customers a short window to withdraw. Customers who were unaware of the announcement or who missed the withdrawal window faced a second claims process. The Liechtenstein and Bermuda-regulated entity's wind-down, separate from the US bankruptcy, required a different set of customer actions and documentation.
Custody context
Stress conditionVendor lockout
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2023
CountryInternational
Structural dependencies observed
Institutional cooperation required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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