CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01169

BKex exchange suspended all customer withdrawals, citing an ongoing money laundering

Blocked
Case description
In May 2023, BKex exchange suspended all customer withdrawals, citing an ongoing money laundering probe. The exchange then shut down its website, apps, and customer support and became unreachable. No law enforcement agency in the relevant jurisdictions confirmed any investigation. A former user named Zakaria reported $60,000 in crypto assets locked on the platform five months after the suspension, with no response to any inquiry. Transfers from BKex had been extremely active in the final week before the shutdown, suggesting a coordinated exit.
Custody context
Stress conditionVendor lockout
Custody systemExchange custody
OutcomeBlocked
DocumentationUnknown
Year observed2023
CountryInternational
Structural dependencies observed
Institutional cooperation required
What this illustrates
Getting access back required help from an institution — and that help wasn't available. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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