CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01041

Institutional lockout — FTX (2022)

Survives
Case description
FTX's collapse triggered a bank-run dynamic across the entire crypto exchange sector, with customers on Binance, OKX, and Crypto.com withdrawing billions in the days immediately following FTX's freeze. While these exchanges remained solvent and withdrawals were processed, the sheer volume caused delays of hours to days. Customers who needed to act quickly—to cover collateral calls or execute time-sensitive transactions—experienced de facto access constraints despite the exchanges remaining operational.
Custody context
Stress conditionVendor lockout
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2022
CountryInternational
Structural dependencies observed
Institutional cooperation required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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