CustodyStress
Archive › Vendor lockout
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00750

The FATF 12-month review of its Travel Rule guidance was published in June 2020.

Survives
Case description
The FATF 12-month review of its Travel Rule guidance was published in June 2020. It confirmed that the unhosted wallet rule applied globally. Exchanges that had not yet implemented Travel Rule compliance began doing so urgently. Customers who regularly used unhosted wallets for privacy found their withdrawal requests subject to new documentation requirements imposed without advance notice.
Custody context
Stress conditionVendor lockout
Custody systemExchange custody
OutcomeSurvives
DocumentationUnknown
Year observed2020
CountryGlobal
Structural dependencies observed
Legal process requiredInstitutional cooperation required
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
News article
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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