Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Unavailable — Passphrase unavailable
Bitcoin custody cases involving passphrase unavailable and passphrase unavailable.
15 cases in this intersection. 83% of determinate cases resulted in a blocked outcome and 17% in access survived. The most common recovery path is password bruteforce.
Archive analysis — 15 cases
Outcomes
83% of determinate cases resulted in blocked access — 14 percentage points above the archive-wide average of 69%.
Documentation coverage
60% of cases have indeterminate outcomes — higher than the archive average of 43%.
Custody type
80% of cases involved software wallet, followed by hardware wallet with passphrase at 13%.
Recovery path
Password Bruteforce is the most documented recovery path (8 cases, 53% of subset).
Documentation
87% of cases had partial documentation — insufficient to complete recovery without the holder's direct involvement.
Structural dependency
93% of cases carry a passphrase dependency dependency tag — the most common structural factor in this subset.
15 observed cases
Blocked
5 (33%)
Survived
1 (7%)
Indeterminate
9 (60%)
Trezor Model T Passphrase Loss: 0.7175 BTC On-Chain, Inaccessible
Hardware wallet with passphrase
In late December 2025, jwsutherland transferred approximately 0.7175 BTC from the Canadian exchange Newton to a native SegWit (bech32) address generated by a Tr
Lost Bitcoin Core Wallet from 2011: Unknown Encryption, No Private Key Access
Software wallet
In October 2023, a BitcoinTalk forum user identified as Borislee posted a request for assistance accessing an old Bitcoin Core wallet dating to approximately 20
AES256-CBC Encrypted Wallet: Partial Password Loss and Brute-Force Recovery
Software wallet
In July 2022, a Bitcoin holder posted to Stack Exchange describing an AES256-CBC encrypted wallet protected by a 15-character passphrase combining uppercase, lo
Bitcoin Core 0.21 Wallet Rejects Passphrase During Spend Attempt
Software wallet
In April 2021, a Bitcoin Core 0.21 user encountered a critical custody failure when attempting to send coins from an encrypted wallet. The wallet prompted for a
Bitcoin Core Wallet Passphrase Rejected: $400 USD Inaccessible
Software wallet
In September 2018, a Bitcoin Core user reported being locked out of their encrypted software wallet containing approximately $400 USD in Bitcoin. The wallet had
Blockchain.info Wallet Password Lost, No Seed Backup: Recovery Blocked
Exchange custody
In July 2018, a Bitcoin holder transferred funds to his wife's blockchain.info mobile wallet during a phone transition. The wife subsequently forgot the wallet
MultiBit Classic Password Rejection: Verified Credentials, Inaccessible Funds
Software wallet
In November 2017, a BitcoinTalk user reported a critical wallet access failure involving MultiBit Classic 0.5.15 on macOS. The user had created two encrypted wa
MultiBit Wallet Password Forgotten: Encrypted Backup Available but Inaccessible
Software wallet
On December 30, 2017, a Bitcoin holder posted to Stack Exchange describing a custody failure involving MultiBit, a desktop software wallet popular during the mi
Bitcoin Core Wallet Password Not Recognized After Encryption and Crash
Software wallet
In February 2017, a Bitcoin Core user encrypted their wallet using a 5-digit password they used on another application. During the encryption process, the softw
10 Million Dogecoins Inaccessible After Forgotten Spending PIN on Android Wallet
Software wallet
In January 2016, a user accumulated approximately 10 million Dogecoins (valued at roughly $1,500 USD) on an Android Langerhans wallet over one week. The coins w
BIP38 Passphrase Recovery Service Abandonment (2014)
Software wallet
In July 2014, a BitcoinTalk forum user identified as houseo posted in the Services section describing a custody access failure involving a forgotten BIP38 passp
Lost Passphrase to Ledger BIP39 Hidden Wallet—Seed Phrase Insufficient
Hardware wallet with passphrase
A Bitcoin holder with existing experience in cryptocurrency set up an advanced feature on their Ledger hardware wallet known as BIP39 passphrase protection. Thi
Recovering Encrypted MultiBit Private Key When Decryption Method Is Forgotten
Software wallet
In April 2021, a Bitcoin holder sought recovery of a private key they had exported from MultiBit Classic years earlier. The key had been written to a text file
Wallet Passphrase Rejected Despite Correct Entry: Bitcoin Custody Failure
Software wallet
In June 2019, a Bitcoin Core user reported that their wallet passphrase was not being accepted during an attempted transaction, despite having written it down c
BIP38-Encrypted Paper Wallet: Permanent Loss After Forgotten Passphrase
Software wallet
In December 2017, a new Bitcoin user created a paper wallet using BitAddress.org and elected to encrypt it with BIP38 (Bitcoin Improvement Proposal 38), a stand
Browse by trigger and stress condition
Forgotten Passphrase — Passphrase unavailable
Owner Death — Owner death
Device Discarded — Device loss
File Deleted — No Backup — Seed phrase unavailable
Device Loss Without Backup — Device loss
Device Discarded — Seed phrase unavailable
Physical Coercion — Coercion
Exchange Collapse — Vendor lockout
Exchange KYC / Account Lockout — Vendor lockout
Seed Never Recorded — Seed phrase unavailable
Passphrase Never Recorded — Passphrase unavailable
Institutional Failure — Vendor lockout
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