During this period, an exchange account's time-limited feature removed their premium

Survives

Case description

A Bitcoin investor suffered a debilitating depressive episode in September 2021 and was unable to manage their financial affairs for four months. During this period, an exchange account's time-limited feature removed their premium access tier, eliminating the API access they had relied on for automated position management.

Custody context

Stress condition	Owner incapacity
Custody system	Mobile or software wallet
Outcome	Survives
Documentation	Unknown
Year observed	2021
Country	Unknown

Structural dependencies observed

Single point of failure

Outcome interpretation

Access remained possible under the reported conditions.

Source

Publicly Reported

Evidence type

Forum post

Evidence link

https://medium.com/@wayne_huang/rsa-2015-panel-bitcoin-s-future-threats-expert-s-roundtable-based-on-150-case-studies-92cc35e68e30

Related cases involving owner incapacity

68 cases involve owner incapacity 572 cases involve mobile or software wallet View archive statistics →

This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case

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Framework references

Where Bitcoin Custody Intersects Legal and Fiduciary Authority

Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.

Professional Scope Boundary Matrix

What each professional or product covers, what they do not, and where gaps form between them.

The Independent Assessment Layer in Bitcoin Custody

How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.