CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00747

Owner incapacity — software wallet 2020

Survives
Case description
A Bitcoin holder developed severe long COVID symptoms in July 2020 that included significant cognitive impairment. They had previously managed their holdings independently but could no longer safely access their wallets. A family member was appointed deputy under mental health legislation to manage financial affairs, but the legislation did not clearly cover digital assets.
Custody context
Stress conditionOwner incapacity
Custody systemMobile or software wallet
OutcomeSurvives
DocumentationUnknown
Year observed2020
CountryUnknown
Structural dependencies observed
Legal process requiredSingle point of failure
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.