CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00646

Owner incapacity — software wallet (2019)

Survives
Case description
An August 2019 case describes a Bitcoin holder undergoing chemotherapy whose cognitive function was temporarily impaired by treatment. During a treatment period they attempted to access their wallet and entered their passphrase incorrectly several times, triggering a wallet lockout. When their cognition recovered they could not recall the passphrase to unlock the wallet.
Custody context
Stress conditionOwner incapacity
Custody systemMobile or software wallet
OutcomeSurvives
DocumentationUnknown
Year observed2019
CountryUnknown
Structural dependencies observed
Single point of failure
Outcome interpretation
Access remained possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
Related cases involving owner incapacity
68 cases involve owner incapacity 572 cases involve mobile or software wallet View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.