CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00205

Owner incapacity — software wallet (2015)

Blocked
Case description
A November 2015 forum case describes a user with a progressive neurological condition who had begun to lose fine motor control. They had stored their wallet passphrase only in memory and could no longer type it accurately due to tremors. Dictation software introduced transcription errors. By the time they sought help, they could no longer reliably verify which passphrase attempts were accurate.
Custody context
Stress conditionOwner incapacity
Custody systemMobile or software wallet
OutcomeBlocked
DocumentationUnknown
Year observed2015
CountryUnknown
Structural dependencies observed
Single point of failure
What this illustrates
No backup path existed. One point of failure was all it took. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Publicly Reported
Evidence type
Forum post
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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