CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01381

Owner incapacity — hardware wallet (2025)

Constrained
Case description
A 2025 incapacity planning case involved a Bitcoin holder with a traumatic brain injury sustained in 2024 who had regained significant cognitive function but retained short-term memory impairment that made managing private key security unreliable. The holder worked with a custody specialist to migrate to a Casa 2-of-3 multisig arrangement where Casa held a server key and two hardware keys were held by the holder and a trusted family member. The arrangement allowed the family member to co-sign transactions if the holder could not, while requiring the holder's participation for full self-custody actions—a graduated access model appropriate for the specific cognitive impairment profile.
Custody context
Stress conditionOwner incapacity
Custody systemHardware wallet (single key)
OutcomeConstrained
DocumentationUnknown
Year observed2025
CountryUnited States
Structural dependencies observed
Single point of failure
What this illustrates
There was only one way in. When that path was gone, so was access. Whether full access was ultimately possible is unclear, but significant delay or outside intervention was involved.
Outcome interpretation
Access remained possible, but only with delay, dependence, or significant difficulty.
Source
Privately Reported
Evidence type
News article
Related cases involving owner incapacity
68 cases involve owner incapacity 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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