CustodyStress
Archive › Owner incapacity
Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01163

Owner incapacity — hardware wallet 2023

Blocked
Case description
A family in 2023 sought to access a hardware wallet belonging to a relative who had suffered a severe stroke and was in a long-term care facility with no prospect of recovery. The relative had set up a complex self-custody arrangement with a passphrase and a 2-of-3 multisig structure, none of which had been documented. The family's financial power of attorney did not provide any mechanism for accessing the wallet. A legal review confirmed there was no court procedure available in their jurisdiction to compel a financial institution to assist with a self-custody access problem.
Custody context
Stress conditionOwner incapacity
Custody systemHardware wallet (single key)
OutcomeBlocked
DocumentationUnknown
Year observed2023
CountryInternational
Structural dependencies observed
Single point of failure
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving owner incapacity
68 cases involve owner incapacity 274 cases involve hardware wallet (single key) View archive statistics →
This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents. Submit a case
← All cases
Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
Rate this translation
Your feedback will be used to help improve Google Translate