Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-01163
Owner incapacity — hardware wallet 2023
BlockedCase description
A family in 2023 sought to access a hardware wallet belonging to a relative who had suffered a severe stroke and was in a long-term care facility with no prospect of recovery. The relative had set up a complex self-custody arrangement with a passphrase and a 2-of-3 multisig structure, none of which had been documented. The family's financial power of attorney did not provide any mechanism for accessing the wallet. A legal review confirmed there was no court procedure available in their jurisdiction to compel a financial institution to assist with a self-custody access problem.
Custody context
| Stress condition | Owner incapacity |
| Custody system | Hardware wallet (single key) |
| Outcome | Blocked |
| Documentation | Unknown |
| Year observed | 2023 |
| Country | International |
Structural dependencies observed
What this illustrates
There was only one way in. When that path was gone, so was access. Access was not recoverable.
Outcome interpretation
Access was not possible under the reported conditions.
Source
Privately Reported
Evidence type
News article
Related cases involving owner incapacity
68 cases involve owner incapacity
274 cases involve hardware wallet (single key)
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This archive documents observed custody survivability failures. It does not attempt to document all Bitcoin losses or security incidents.
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Framework references
Where Bitcoin Custody Intersects Legal and Fiduciary Authority
Where custody creates gaps in estate planning, fiduciary duty, and professional responsibility.
Professional Scope Boundary Matrix
What each professional or product covers, what they do not, and where gaps form between them.
The Independent Assessment Layer in Bitcoin Custody
How independent diagnostic layers emerge when multiple parties depend on shared infrastructure.
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