CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents
CS-00990

Hidden wallet discovered — hardware wallet (2022)

Indeterminate
Case description
A case highlighted in 2022 estate planning guidance involved a Bitcoin holder who suffered a sudden stroke and was left in a long-term care facility with severely impaired cognitive function. The holder's family held a general power of attorney but discovered it did not grant the ability to access a hardware wallet: the POA allowed them to act on behalf of the holder in financial matters, but the Bitcoin required the holder's personal passphrase and PIN. Without the specific technical credentials, the POA was legally valid but practically unusable.
Custody context
Stress conditionOwner incapacity
Custody systemHardware wallet (single key)
OutcomeIndeterminate
DocumentationUnknown
Year observed2022
CountryUnited States
Structural dependencies observed
Single point of failure
What this illustrates
There was only one way in. When that path was gone, so was access. It's not clear whether anyone ever regained access.
Outcome interpretation
Not enough information is available to determine the outcome.
Source
Publicly Reported
Evidence type
News article
Related cases involving owner incapacity
68 cases involve owner incapacity 274 cases involve hardware wallet (single key) View archive statistics →
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Framework references
Terms guide
Survives
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Single-person knowledge
Recovery depended on information or capability held by one individual who was unavailable.
Institutional dependence
Recovery depended on a third-party institution or service that was inaccessible or uncooperative.
Documentation gap
Recovery depended on instructions that were missing, incomplete, or unclear.
Authority mismatch
The person with legal authority to act did not have operational access, or vice versa.
Original text
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